Sean Mack

Tech Stack

Java Gosu Spring
C# C++ Go
Javascript HTML CSS
Node.js Vue.js SQL
AWS S3 AWS CloudFormation BitBucket
Github Jira Gitlab
Confluence Datadog Dynatrace

Software

Git Perforce SourceTree
ReadyAPI Postman Guidewire PolicyCenter
Visual Studio IntelliJ Eclipse
Unity Engine Autodesk Maya Adobe Photoshop
MS Office Suite

Experience

Capgemini

Senior Software Engineer, July 2021 - Present

Upskilled in various software development technologies by engaging in instructor-led trainings for Java, Spring, and HTML/CSS

Obtained Java 8 Certification and Guidewire InsuranceSuite Analyst certification

Worked with a Fortune 500 insurance company to redesign their backend managing business rules on live policies in Gosu, significantly improving the agent experience and backend performance times

Adhered to Agile best practices by attending daily standups, Jira backlog sizings, and bi-weekly sprints with detailed demos for product owners

Performed DevOps work maintaining older projects by updating their dependencies with Node.js, patching critical security vulnerabilities, and deploying changes to production through Gitlab pipelines

Gained hands-on experience troubleshooting projects deploying to AWS Cloud Formations and monitoring logs in Datadog, Dynatrace, and Cloudwatch

Worked daily with senior engineers and across teams to identify priority stories for upcoming sprints, reduce tech debt by implementing company coding standards, and maintaining extensive documentation throughout the SDLC on Confluence

Best Buy

Geek Squad, Advanced Repair Agent, October 2020 - July 2021

Carefully disassembled devices ranging from phones to desktops to replace internal parts, as well as utilized advanced programs to optimize devices per client needs

Organized confidential client records and communicated often with past clients to ensure repairs were effective and satisfactory to clients for future visits

University Exploration at Rochester Institute of Technology

Office Secretary, September 2017 - May 2019

Reviewed weekly tasks of the University Exploration staff, providing technical support for social media and database entries using the Microsoft Office suite.

Interacted with fellow students on a daily basis, assisting them in scheduling meetings with staff as well as providing school and career advice.

Target

Software Engineer Intern, June 2018 - August 2018

Built a middleware API in a team of four interns to communicate with cloud-based web services and online databases in automating software deployment tests to detect issues early before release.

Identified crucial tasks for completion in weekly scrums as part of an agile development team.

Quickly adapted to Go and IntelliJ to develop an alert service that pinged developers on Slack and Go Alert with important analytics whenever tests were initiated and completed.

Cleanse Tec

Art Department Assistant, June 2017 - August 2017

Collaborated with experienced salesmen and design professionals in the online promotion of a new line of dishwashing products.

Produced eye-catching advertisements using Adobe Photoshop, and 3D modeling site TinkerCad to create structurally stable models for the product line that were then 3D printed and tested for maximum efficiency and customer satisfaction.

National Academy Foundation

IT Intern, June 2014 - August 2014

My first professional internship where I gained extensive knowledge of computer technology, collaborated with fellow employees to complete time-sensitive projects, and learned the inner workings of an office environment.

Activities

Electronic Gaming Society at Rochester Institute of Technology

Treasurer, Console Officer, Vice President, March 2016 - May 2019

I was first elected to the EGS board as Treasurer where I organized the club's finances and planned the upcoming year's budget.

My election to Console Officer afterwards saw me planning the logistics for our weekly meetings where students could relax and play games on consoles and monitors that the club provided.

Finally, my time as Vice President allowed me to utilize my knowledge of emerging gaming trends to plan out large-scale LAN parties, work with other clubs and companies to host collaborative events, and lead the club to success with the help of my fellow board members.

Toastmasters

Spring 2014

Participated in weekly, organized meetings to enhance public speaking and speech crafting skills.